Terms of Service

Please read these terms carefully before using our Islamic matrimony platform.

Last Updated: February 22, 2026

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Introduction

Welcome to Muslimony ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our Islamic matrimony platform, website, mobile applications, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Service.

Effective Date: February 22, 2026

Version: 2.0

Age Eligibility & Minor Protection

STRICT AGE REQUIREMENT

You MUST be at least 18 years old to use this Service. NO EXCEPTIONS.

By using this Service, you represent and warrant that:

Minor Protection Measures:

COPPA Compliance (USA): We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, contact us immediately at support@muslimony.com

Acceptance of Terms

By creating an account or using our Service, you acknowledge and agree that:

Your continued use of the Service constitutes ongoing acceptance of these Terms and any modifications we may make.

User Responsibilities

As a user of Muslimony, you agree to:

Account Security:

  • Create a strong, unique password
  • Maintain confidentiality of login credentials
  • Not share your account with others
  • Immediately notify us of unauthorized access
  • Log out when using shared devices

Profile Integrity:

  • Provide truthful and accurate information
  • Use only your own photographs
  • Update information when circumstances change
  • Not create multiple accounts
  • Not impersonate others

Islamic Conduct

You agree to maintain Islamic etiquette (Adab) in all communications, respect others' boundaries, and conduct yourself in a manner befitting someone seeking a halal marriage.

Prohibited Activities

Users are strictly prohibited from the following activities:

Fraudulent Conduct:

  • Creating fake or fraudulent profiles
  • Misrepresenting your identity, age, or marital status
  • Soliciting money or financial information
  • Romance scams or catfishing
  • Identity theft or impersonation

Inappropriate Behavior:

  • Harassing, threatening, or abusing others
  • Sharing inappropriate or explicit content
  • Using the platform for dating or casual relationships
  • Engaging in behavior contrary to Islamic values
  • Spamming or unsolicited advertising

Technical Violations:

  • Attempting to hack, disable, or damage the platform
  • Using bots, scripts, or automated tools
  • Scraping, copying, or harvesting user data
  • Bypassing security measures or access controls
  • Reverse engineering or decompiling our software
  • Introducing viruses, malware, or harmful code

Data Protection & Privacy

We are committed to protecting your personal data in compliance with global data protection regulations. For complete details, please review our Privacy Policy.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), UK, or Switzerland, you have the following rights under GDPR:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Request limitation of processing your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

Data Retention: We retain your data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Upon account deletion, we will erase your personal data within 30 days, except where retention is required by law.

CCPA/CPRA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request information about data we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the "sale" or "sharing" of your personal information
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Limit Use: Limit use and disclosure of sensitive personal information
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your rights

Do Not Sell My Personal Information: We do NOT sell your personal information to third parties. However, some data sharing for operational purposes may be considered a "sale" under CCPA. You can opt-out by contacting support@muslimony.com

International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission.

Content, Photos & User Rights

Your Content Ownership

You retain all ownership rights to content you submit, post, or display on the Service, including photos, descriptions, and messages ("Your Content"). However, by uploading content, you grant us certain rights as described below.

License to Use Your Content

By providing Your Content, you grant Muslimony a worldwide, non-exclusive, royalty-free license to:

Photo Requirements & Verification

Content Removal

We reserve the right to remove any content that:

Content Deletion Upon Account Closure

When you delete your account, we will remove Your Content from public view within 24 hours. Complete deletion from our systems occurs within 30 days, except where retention is required by law or for legitimate business purposes (e.g., preventing fraud, resolving disputes).

Communication & Messaging

Message Monitoring & Moderation

To ensure user safety and compliance with our Terms, we reserve the right to:

Appropriate Communication Guidelines

Guardian/Mahram Involvement

In accordance with Islamic principles, we encourage and facilitate the involvement of family members, guardians, or mahram in the matrimonial process. Users may choose to involve their wali (guardian) at any stage of communication.

Privacy of Communications

While we respect the privacy of your communications, we may access messages when necessary for safety, security, legal compliance, or investigating Terms violations. Do not share sensitive personal or financial information through our messaging system.

Subscription and Payments

Premium Membership

Auto-Renewal & Cancellation

Your subscription will automatically renew at the end of each billing period unless you cancel. To cancel:

Payment Methods

We accept major credit cards, debit cards, and other payment methods through our payment processor. You authorize us to charge your payment method for all fees incurred.

Failed Payments

If payment fails, we will attempt to charge your payment method up to 3 times. If unsuccessful, your subscription will be downgraded to a free account. You remain responsible for any outstanding amounts.

Refunds & Cancellation Rights

General Refund Policy

All subscription fees are generally non-refundable, except as required by applicable law or as described below. We do not provide refunds or credits for partial months, unused features, or if you choose to cancel your subscription.

Exceptions - Refunds May Be Granted For:

EU/UK Consumer Rights - 14-Day Cooling Off Period

If you are located in the European Union or United Kingdom, you have the right to withdraw from your subscription purchase within 14 days of purchase (the "cooling-off period") without giving any reason.

Important: If you use premium features during this 14-day period, you expressly agree to the immediate performance of the contract and acknowledge that you will forfeit your right to cancel once services have been fully performed.

To exercise your right of withdrawal, contact support@muslimony.com with your request. Refunds will be processed within 14 days using the same payment method.

Other Regional Rights

  • Australia: Our goods and services come with guarantees under the Australian Consumer Law. Statutory guarantees cannot be excluded.
  • New Zealand: Consumer Guarantees Act protections apply to services provided to consumers.
  • Canada: Provincial consumer protection laws may provide additional cancellation rights.

Refund Request Process

To request a refund:

  1. Email support@muslimony.com with "Refund Request" in the subject line
  2. Include your account email, transaction ID, and reason for refund
  3. Provide any supporting documentation
  4. We will respond within 5 business days
  5. If approved, refunds are processed within 10 business days

Matching Algorithm & Compatibility

Important Disclaimer

Muslimony provides tools and technology to facilitate connections between Muslims seeking marriage. However, we do NOT guarantee that you will find a suitable match, meet a specific person, or achieve any particular outcome.

How Our Matching Works

Our matching algorithm uses information you provide (preferences, values, location, etc.) to suggest potentially compatible matches. The algorithm considers various factors including:

No Guarantees or Warranties

We explicitly disclaim any warranties regarding:

Success in finding a spouse depends on many factors beyond algorithmic matching, including personal effort, communication, Allah's will (qadr), and compatibility that can only be assessed through direct interaction.

Identity Verification & Background Checks

Critical Disclaimer

Muslimony DOES NOT conduct criminal background checks, employment verification, financial verification, or comprehensive identity verification on users.

We are NOT responsible for the conduct, actions, or representations of any user. You are solely responsible for conducting your own due diligence before meeting or forming relationships.

Limited Verification Measures

We may offer optional verification features including:

Important: These verifications only confirm basic information and do NOT constitute comprehensive background checks, employment verification, criminal checks, or marital status verification.

Your Due Diligence Responsibility

Before meeting or forming relationships, you should:

Islamic Principle: Investigation (Tabayyun)

Islam encourages investigation and verification before marriage. The Prophet (peace be upon him) encouraged looking into the character, religiosity, and family of a potential spouse. We support and encourage users to conduct thorough investigations within Islamic guidelines.

Safety & Abuse Prevention

Your safety is important to us. We have implemented multiple measures to help protect users, but ultimately, you are responsible for your own safety.

Reporting Mechanisms

Report immediately if you encounter:

Safety Features

  • Block and report user functions
  • Privacy controls for photos and information
  • Automated content filtering
  • 24/7 safety team monitoring
  • Romance scam detection systems
  • Suspicious activity alerts
  • Safety tips and resources
  • Secure messaging platform

Romance Scam Warning

Be extremely cautious of users who:

  • Profess love very quickly
  • Claim to be overseas or unable to meet
  • Request money for emergencies, travel, visas, etc.
  • Ask you to send money, gift cards, or cryptocurrency
  • Refuse to video chat or provide additional verification
  • Ask you to move communication off the platform immediately

NEVER send money to someone you haven't met in person. Report suspected scams immediately.

Meeting Safety Guidelines

If you decide to meet someone in person:

Account Termination

Termination by You

You may delete your account at any time through your account settings. Account deletion is permanent and cannot be undone. Upon deletion:

Termination by Us

We reserve the right to suspend or terminate your account, with or without notice, if:

Effect of Termination

Upon termination, your right to use the Service immediately ceases. Sections of these Terms that by their nature should survive termination will survive, including:

Intellectual Property

Our Intellectual Property

The Service, including all content, features, functionality, software, code, design, graphics, logos, and trademarks, are owned by Muslimony or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from our Service without explicit written permission from us.

Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial matrimonial purposes in accordance with these Terms.

Copyright Infringement

If you believe content on our Service infringes your copyright, please contact us at support@muslimony.com with details of the alleged infringement.

Disclaimer of Warranties & Limitation of Liability

PLEASE READ CAREFULLY

THIS SECTION LIMITS OUR LIABILITY TO YOU. BY USING OUR SERVICE, YOU AGREE TO THESE LIMITATIONS.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Not Responsible For

Muslimony IS NOT RESPONSIBLE FOR:

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Muslimony, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD IF YOU HAVE NOT PAID US ANYTHING.

Exceptions to Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law. This section does not affect any statutory rights that cannot be waived or limited by contract.

Indemnification

You agree to indemnify, defend, and hold harmless Muslimony, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from:

Third-Party Services & Links

Our Service may contain links to third-party websites, services, or content that are not owned or controlled by Muslimony, including:

No Endorsement

We do not endorse, control, or assume responsibility for any third-party content, websites, services, or practices. Your interactions with third parties are solely between you and the third party.

Your Responsibility

You acknowledge and agree that we shall not be responsible or liable for any loss or damage caused by your use of third-party services. We encourage you to review the terms and privacy policies of any third-party services you access through our Service.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:

If a force majeure event occurs, we will make reasonable efforts to minimize disruption and resume normal operations as soon as possible.

Dispute Resolution & Governing Law

Informal Resolution

Before filing any formal claim, you agree to first contact us at support@muslimony.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith within 30 days.

Islamic Mediation (Optional)

In keeping with Islamic principles, parties may mutually agree to Islamic mediation or arbitration through a qualified Islamic scholar or mediation service before pursuing legal action.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction - e.g., State of Delaware, United States], without regard to its conflict of law provisions.

Jurisdiction & Venue

Subject to the arbitration provisions below, any legal action arising from these Terms shall be brought exclusively in the courts located in [Your Jurisdiction]. You consent to the personal jurisdiction of such courts.

Arbitration Agreement

Any disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be resolved through binding arbitration, except that:

Arbitration shall be conducted by [Arbitration Organization - e.g., American Arbitration Association] in accordance with their rules. The arbitrator's decision shall be final and binding.

Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE SHALL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. You waive any right to participate in class action lawsuits or class-wide arbitration.

EU/UK Consumer Rights Exception

If you are a consumer in the EU or UK, nothing in this section affects your statutory rights, including your right to bring proceedings in your local courts. You may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/

Severability & Miscellaneous

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while reflecting the original intent.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Muslimony concerning the Service.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. No third party may enforce any provision of these Terms.

Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflicts, the English version shall prevail.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by:

Material changes will take effect 30 days after notification. Non-material changes take effect immediately upon posting.

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and delete your account.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Legal Inquiries

  • support@muslimony.com

General Support

  • support@muslimony.com

Data Protection Officer

For data protection and privacy inquiries: support@muslimony.com